Privacy Policy

Last Updated: 19th, March 2026

At Fair Deal Pest Control, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

1. Who are we?
   Fair Deal Pest Control is a professional pest management service provider based in London. For the purpose of data protection laws, the data controller is Fair Deal Pest Control, located at 81 Brambles Farm Drive, Uxbridge, UB10 0DY.
   
   
2. How do we collect information from you?
   We obtain information about you when you use our website, for example, when you:
   Complete a “Request A Free Quote” or contact form.
   Contact us via phone, email, or WhatsApp.
   Use our services or interact with us on social media.
   
   
3. What type of information is collected?
   The personal information we collect might include:
   Contact details: Name, address, email address, and telephone number.
   Property details: Information regarding your property to provide accurate pest control assessments.
   Technical Data: Your IP address, and information regarding what pages are accessed and when (via cookies).
   
   
4. How is your information used?
   We may use your information to:
   Provide you with a quote for our services.
   Carry out our obligations arising from any contracts entered into by you and us.
   Seek your views or comments on the services we provide.
   Notify you of changes to our services.
   Send you communications which you have requested or that may be of interest to you (e.g., seasonal pest advice).
   We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
   
   
5. Legal Basis for Processing
   Under the UK GDPR, the main bases we rely on to process your information are:
   Contractual Obligation: Where we need your data to provide the service you requested.
   Legitimate Interests: Where it is necessary for our business interests (e.g., managing our relationship with you or improving our services) and your interests do not override those.
   Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., marketing).
   
   
6. Who has access to your information?
   We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
   We may pass your information to our third-party service providers (such as subcontractors or technicians) for the purposes of completing tasks and providing services to you on our behalf. However, we disclose only the personal information that is necessary to deliver the service.
   
   
7. Your Choices
   You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can opt out at any time by contacting us at enquiries@fairdealpestcontrol.co.uk.
   
   
8. Your Rights
   Under data protection law, you have rights including:
   Your right of access: You have the right to ask us for copies of your personal information.
   Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
   Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
   Your right to restriction of processing: You have the right to ask us to restrict the processing of your information.
   
   
9. Security Precautions
   When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and protected. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.
   
   
10. Use of ‘Cookies’
    Like many other websites, the Fair Deal Pest Control website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They help us to improve our website and deliver a better, more personalised service. You can switch off cookies by setting your browser preferences.
    
    
11. Contact Us
    If you have any questions regarding this Policy or our privacy practices, please contact us:
    Email: enquiries@fairdealpestcontrol.co.uk
    Address: 81 Brambles Farm Drive, Uxbridge, UB10 0DY
    Telephone: 01895 605 181